Medical Receptionist

Albury Wodonga Aboriginal Health Service (AWAHS)

Medical Receptionist - Full Time /Part Time

• Competitive Salary & excellent salary packaging
• Wodonga Location
• Great opportunity for internal career growth

Albury Wodonga Aboriginal Health Service (AWAHS) is an Aboriginal community-controlled health organisation that aims to empower Aboriginal people to take control of their individual, family, and community health and wellbeing needs through our clinical and community programs.

Our Medical Receptionists are the first point of contact in this important multi service health hub and we are seeking a dynamic and caring administration professional to support the quality care experience for AWAHS patients.

This is an identified role, and applicants are required to be of Aboriginal or Torres strait Islander heritage

About the role:

• Be the first point of contact for the organisation, creating a welcoming and professional experience for all patients and visitors
• Provide high-quality customer service and support to patients, clients and team members
• Build positive relationships with patients and colleagues, while always respecting privacy and maintaining dignity
• Handle sensitive information with care, professionalism and discretion
• Answer and manage phone calls in a timely and professional manner, ensuring messages are passed on and followed up as needed
• Coordinate appointments, manage bookings and keep the patient management system up to date
• Assist with phone triage and support the smooth running of the clinic
• Support the Administration Manager with general administrative tasks and any additional duties as required

What you will bring:

• The ability to communicate with patients, families and community in a respectful, clear and culturally appropriate way
• A warm, welcoming, and caring approach, with a genuine commitment to supporting Aboriginal people and community wellbeing
• Good computer skills and confidence using systems such as Microsoft Office, with a willingness to learn new programs
• A positive attitude toward ongoing learning, including training and professional development to grow in the role
• Previous experience in a medical or reception role is welcomed, but not essential
• A demonstrated understanding of Aboriginal culture, values and community, with a commitment to working in a culturally safe and respectful manner

What is offered:

• Meaningful work: Make a genuine difference in the lives of Aboriginal families and communities
• Attractive benefits: Salary packaging of up to $15,900 tax-free, plus superannuation
• Supportive team: Inclusive culture, professional development, supervision and EAP access
• Career growth: Opportunities to develop your skills and progress your career through training and internal opportunities
• Progressive organisation: Contribute to an expanding service with a new health precinct underway in Wodonga
  

We seek someone who is passionate about contributing to better health outcomes for the community and presenting a calm and welcoming face to our clinic.

For a confidential discussion, contact Chiquita Walsh on 0414 713 430
Chiquita.walsh@awahs.com.au
Visit: https://awahs.com.au

Applications close: 8^th Mayl2026

We’re reviewing applications as they arrive — apply today!

Apply now

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