Medicare Claims Officer

ALBURY WODONGA ABORIGINAL HEALTH SERVICE

Medicare Officer

• Full-Time, based in Albury
• $62,120 p.a commencing salary + Super + Salary Packaging (up to$15,900 tax free per annum)
• On the job training/professional support

Join AWAHS and make a real difference in Aboriginal community health.

Albury Wodonga Aboriginal Health Service (AWAHS) is a respected Aboriginal Community Controlled Organisation providing primary health care and is committed to improving the health and wellbeing of Aboriginal and Torres Strait Islander people in the broader Albury Wodonga region through integrated, client-focused, and community-driven healthcare.

AWAHS operates a modern, purpose-built community health centre in Glenroy, providing a wide range of culturally safe and accessible health services. As a fully bulk-billing organisation, AWAHS employs a multidisciplinary team including General Practitioners, dentists, allied health professionals, and visiting specialists to deliver holistic care to the community.

About the role:

In this role, you will manage all Medicare claims with accuracy and efficiency, ensuring any rejected or partially paid claims are resolved quickly. You will maintain full compliance with Services Australia (Medicare) requirements, legislation, and AWAHS policies while supporting smooth billing operations across the organisation.

You will monitor daily billing activity, provide regular reports to management, and oversee PRODA registrations and compliance documentation for new staff.

A key part of the role involves working closely with clinical teams, including GPs, allied health professionals, and practice staff, to ensure correct use of Medicare item numbers, accurate clinical documentation, and timely billing. You will act as a point of contact for clinicians regarding Medicare queries, provide guidance on billing best practice, and support clinicians to navigate Medicare requirements confidently.

You will help strengthen systems and practices through internal audits, training staff on Medicare item numbers, and promoting best-practice billing.

Why join AWAHS?

• Generous benefits - Access to salary packaging of up to $15,900 tax-free per year
• Supportive environment - Join a welcoming and inclusive team with access to professional development, supervision, and an Employee Assistance Program
• Work with purpose - The opportunity to play a key role in strengthening our community health needs
• Positive workplace - Be part of the social, emotional, spiritual and well-being team, contributing to a culturally safe workplace and where you will make a difference
• Career growth - Opportunities to develop your skills and experience in our multidisciplinary health service
• Progressive organisation - Expanding facilities in Albury and new health precinct currently being built in Wodonga that you can be a part of

Ideally you will bring:

• Experience in Medicare administration or health care billing systems.
• Knowledge of Medicare and PRODA regulations, legislation and compliances.
• Excellent written and verbal communication skills, with the ability to work collaboratively across teams.
• Competent computer skills.
• High attention to detail and strong organisational skills with commitment to meeting deadlines.
• An understanding of Aboriginal health and culturally safe service delivery and practice.
• A qualification in Aboriginal Health or Enrolled Nursing is desirable, not essential.

We are committed to meaningful equity and diversity in our workforce.Applications from Aboriginal and Torres Strait Islander peoples are strongly encouraged.

How to Apply

For a confidential discussion or more information, please contact Chiquita Walsh on 0414 713 430 or email Chiquita.walsh@awahs.com.au

Check our website: https://awahs.com.au/

Applications close: 16^th January, 2026.

We are reviewing applications as they arrive, so this role may close early. Don’t wait - apply now!